Shipping policy

Shipping Policy

Processing Time

  • Orders are processed within 2–5 business days.
  • Made-to-order items may take slightly longer.

Shipping Time

  • Canada: 5–10 business days
  • U.S.: 7–12 business days
  • International: 10–20 business days

Tracking

  • You will receive a tracking number once your order ships.

Delays

  • Urban Halo is not responsible for delays caused by carriers, customs, or unforeseen circumstances.